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Beds Pension Fund > Employers > Managing employee complaints

Managing employee complaints

Employers that take part in the Local Government Pension Scheme (LGPS) will make many decisions about employees and their membership of the LGPS.  Employers make decisions about employees' eligibility for the scheme, their pay and contribution rates and possible ill health retirements, to name just a few examples.


If a member of the scheme does not agree with a decision that their employer has made about them and their LGPS pension,  the member has a right to raise a complaint under the Internal Disputes Resolution Procedure (IDRP).  We have produced a guide for employers that explains the procedure in more detail and the employer's role in the process.


Internal Disputes Resolution Procedure - a guide for employers (PDF 354KB)