My Pension Online is a simple and secure way to manage your pension in one place. You can view and update your personal details, check your pension information, plan for retirement, and nominate beneficiaries online.

The latest update makes the system easier to use, safer, and gives you more control over your pension. You can also view your annual benefit statements and use the retirement calculator to help plan for the future.

If you need help signing up, please watch the video below:

 

 

Why Register

• Plan for retirement:  If you haven’t retired yet, the new retirement planner helps you understand your options and prepare with confidence.

 

• Protect your loved ones: You can choose who should receive your pension benefits when you pass away.

 

• Keep your details up to date: Update your name, email address, or home address so we can always stay in touch.

 

• Access important documents anytime: View your current and previous annual pension statements whenever you need them.

 

If you are already receiving your pension, you can use My Pension Online to view your payslips and P60 details at any time.

Our upgraded member portal is designed to be user-friendly and gives you clearer, more detailed information about your pension benefits than ever before.

 

Frequently Asked Questions

• Why do I need to register again?
• Even if you had an online account before, it will no longer work from January 2025. You’ll need to set up a new account for My Pension Online. This is because we’ve improved the security of our login system to better protect your information. Re-registering is quick and should take less than three minutes. Visit the My Pension Online portal to create your new account today.

 

• I didn’t receive the “24 hours to complete your registration” email
• First, check your Junk or Spam folder, as the email may have been filtered there. If you still haven’t received the email after 10 minutes, select the “Re-send” button to request a new link. The registration email will be sent to the email address we have on file for you. If you previously had an account on the old My Pension system, the email will be sent to the address you used before. A partially hidden (censored) version of the email address will be shown on screen to help you recognise it.

 

• What if I no longer have access to the email address linked to my account?
• If you no longer have access to the email address we have on file, please contact the Bedfordshire Pension Fund. We will be able to update your details and help you regain access to My Pension Online.

 

• What is Two-Factor Authentication?
• Two-Factor Authentication (also known as 2FA) adds an extra level of security to My Pension Online. This means you’ll need more than just your email address and password to access your account. Keeping your information safe is important to us. 2FA is part of the registration process, and you will be prompted to set it up when required.

 

• I’m still having trouble logging in to My Pension Online
• If you’re still unable to log in after watching our “How to Register and Log In” video below, please contact us for support. You can contact us by phone or email at pensions@bedford.gov.uk or 01234 276912, and our team will be happy to help you access your My Pension Online account.